This document provides information about the operating systems, hardware configurations, software requirements, installation combinations, and security configurations for Operations Manager in System Center 2012 Service Pack 1 (SP1). This document focuses on the system requirements, and it mentions unsupported configurations only when necessary. If operating systems, hardware configurations, software requirements, installation combinations, and security configurations are not presented here, they have not been tested and are not supported.
The Prerequisites checker is no longer a separate option in Setup. However, you can begin the installation process to check the hardware and software prerequisites, and then cancel installation after the required prerequisites have been determined.
We recommend that you also review the key concepts of Operations Manager. Documents to review include the following:
This document contains the following sections:
Operations Manager Virtualization Support
Microsoft supports running all Operations Manager server features in any physical or virtual environment that meets the minimum requirements that are stated in this document. However, for performance reasons, we recommend that you store the operational database and data warehouse database on a directly attached physical hard drive, and not on a virtual disk. Specifically, virtual computers that are running any Operations Manager server feature must not use any functionality that does not immediately commit all activity on the virtual computer to the virtual hard drive. This includes making use of point-in-time snapshots and writing changes to a temporary virtual hard drive. This is true for every virtualization technology that is used with Operations Manager.
Minimum Screen Resolution Requirements
Operations Manager is optimized for screen resolutions of 1280 x 1024 or larger. The minimum supported screen resolution is 1024 x 768.
Minimum Hardware Requirements
Use the
Operations Manager Sizing Helper to determine hardware requirements for each Operations Manager server feature. If you want to install more than one feature on the same computer, use the higher of the recommended hardware requirements for any of the combined features.
Supported Processors, Memory, and Disk Space
Note |
Operations Manager does not support installing the 32-bit agent on a 64-bit operating system. Operations Manager provides native support for x86-based computers for agents and consoles, and x64-based computers for all server features and support for agents on computers with 64-bit Itanium processors.
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Minimum Software Requirements
Operations Manager server features require a supported operating system. For a list of the supported operating systems for each server feature, see the
Requirements by Feature section in this document.
Installing Operations Manager in System Center 2012 SP1 on Windows Server 2012 Core requires Windows 32-bit on Windows 64-bit (WoW64) support, .NET 4.5, Windows PowerShell 3.0, and
Server-Gui-Mgmt-Infra (the Minimal Server Interface). If you attempt to install Operations Manager without WoW64 support installed, the bootstrapper will present an error message indicating the side-by-side configuration is incorrect.
We recommend that you check for updates and hotfixes for Microsoft SQL Server. Note the following database considerations for Operations Manager:
- SQL Server 2008 R2 and SQL Server 2012 are available in both Standard and Enterprise editions. Operations Manager will function with both editions.
- Operations Manager does not support hosting its databases or SQL Server Reporting Services on a 32-bit edition of SQL Server.
- Using a different version of SQL Server for different Operations Manager features is not supported. The same version should be used for all features.
- SQL Server collation settings for all databases must be one of the following: SQL_Latin1_General_CP1_CI_AS, French_CI_AS, Cyrillic_General_CI_AS, Chinese_PRC_CI_AS, Japanese_CI_AS, Traditional_Spanish_CI_AS, or Latin1_General_CI_AS. No other collation settings are supported.
The Operations Manager data warehouse installer will always install the data warehouse with SQL_Latin1_General_CP1_CI_AS regardless of the SQL Server collation. Until this issue is resolved, always install the Operations Manager data warehouse on a SQL Server with the SQL_Latin1_General_CP1_CI_AS collation. There are some compatibility issues when the Temp database on the data warehouse SQL Server instance is anything other than SQL_Latin1_General_CP1_CI_AS and the data warehouse database is SQL_Latin1_General_CP1_CI_AS. For more information about SQL Server collation setting impact and installation requirements in System Center 2012 Service Pack 1 (SP1) between Operations Manager and Service Manager, see Clarification on SQL Server Collation Requirements for System Center 2012.
- The SQL Server Agent service must be started, and the startup type must be set to automatic.
- Side-by-side installation of System Center Operations Manager 2007 R2 reporting and Operations Manager in System Center 2012 SP1 reporting on the same server is not supported.
- The db_owner role for the operational database must be a domain account. If you set the SQL Server Authentication to Mixed mode, and then try to add a local SQL Server login on the operational database, the Data Access service will not be able to start. For information about how to resolve the issue, see System Center Data Access Service Start Up Failure Due to SQL Configuration Change
- If you plan to use the Network Monitoring features of System Center 2012 – Operations Manager, you should move the tempdb database to a separate disk that has multiple spindles. For more information, see tempdb Database.
If you want to install more than one Operations Manager feature on the same computer, you must install the prerequisite software for all of the combined features.
Requirements by Feature
Management Server
- Disk space: %SYSTEMDRIVE% requires at least 1024 MB free hard disk space.
- Server Operating System: must be Windows Server 2008 R2 SP1, Windows Server 2012, or Windows Server 2012 Core Installation.
- Processor Architecture: must be x64.
- Windows PowerShell version: Windows PowerShell version 2.0, or Windows PowerShell version 3.0.
- Windows Remote Management: Windows Remote Management must be enabled for the management server.
- .NET Framework 4 is required. For more information, see the following document:
Operations Console
- Microsoft Report Viewer 2010 Redistributable Package
- Disk space: %SYSTEMDRIVE% requires at least 512 MB free hard disk space.
- File system: %SYSTEMDRIVE% must be formatted with the NTFS file system.
- Server Operating System: must be Windows 7, Windows 8, Windows Server 2008 R2 SP1, or Windows Server 2012.
- Processor Architecture: must be x64 for servers and x64 or x86 for a client computer.
- Windows Installer version: at least Windows Installer 3.1.
- Windows PowerShell version: Windows PowerShell version 2.0. Windows PowerShell version 3.0 is required to use Windows PowerShell cmdlets for administration of UNIX and Linux computers.
- .NET Framework 4 is required. For more information, see the following document:
Web Console
- Operating System: Windows Server 2008 R2 SP1, or Windows Server 2012.
- Processor Architecture: must be x64.
- Web browsers: Internet Explorer 8, Internet Explorer 9, Internet Explorer 10, Silverlight 5.0
- Internet Information Services (IIS) 7.5 and later versions, with the IIS Management Console and the following role services installed:
- Static Content
- Default Document
- Directory Browsing
- HTTP Errors
- HTTP Logging
- Request Monitor
- Request Filtering
- Static Content Compression
- Web Server (IIS) Support
- IIS 6 Metabase Compatibility
- ASP.NET (both the 2.0 and 4.0 versions of ASP.NET are required.)
- Windows Authentication
- Selected website for web console: requires a configured http or https binding.
Important |
Installing the web console on a computer that has Microsoft SharePoint installed is not supported.
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- .NET Framework 4 is required for Setup to run. For more information, see the following documents:
Note |
Installation of the web console requires that ISAPI and CGI Restrictions in IIS are enabled for ASP.NET 4. To enable this, select the web server in IIS Manager, and then double-click ISAPI and CGI Restrictions. Select ASP.NET v4.0.30319, and then click Allow.
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Important |
You must install IIS before installing .NET Framework 4. If you installed IIS after installing .NET Framework 4, you must register ASP.NET 4.0 with IIS. Open a Command prompt window by using the Run As Administrator option, and then run the following command:
%WINDIR%\Microsoft.NET\Framework64\v4.0.30319\aspnet_regiis.exe -r
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Operational Database
- Disk space: The operational database must have at least 1024 MB free disk space. This is enforced at the time of database creation, and it will likely grow significantly. For information about SQL Server Planning, see Installing SQL Server 2008 or Installing SQL Server 2008 R2.
- File system: %SYSTEMDRIVE% must be formatted with the NTFS file system.
- Operating System: Windows Server 2008 R2 SP1, Windows Server 2012, or Windows Server 2012 Core Installation.
- Processor Architecture: x64.
- Windows Installer version: at least Windows Installer 3.1.
- Microsoft SQL Server: SQL Server SQL 2008 R2 SP1, SQL Server 2008 R2 SP2, SQL Server 2012, SQL Server 2012 SP1.
- SQL Server Full Text Search is required.
- .NET Framework 4 is required. For more information, see the following document:
Operations Manager Agent – Windows-Based Computers
- File system: %SYSTEMDRIVE% must be formatted with the NTFS file system.
- Operating Systems: Windows Server 2003 SP2, Windows Server 2008 SP2, Windows Server 2008 R2, Windows Server 2008 R2 SP1, Windows Server 2012, Windows XP Professional x64 Edition SP2, Windows XP Professional SP3, Windows Vista SP2, Windows 7, POSReady, Windows XP Embedded Standard, Windows XP Embedded Enterprise, Windows XP Embedded POSReady, Windows 7 Professional for Embedded Systems, Windows 7 Ultimate for Embedded Systems, Windows 8 Pro or Windows 8 Enterprise.
- Processor Architectures: x64, x86, or IA64.
- Windows Installer version: at least Windows Installer 3.1.
- Microsoft Core XML Services (MSXML) version: Microsoft Core XML Services 6.0 is required for the Operations Manager agent.
- Windows PowerShell version: Windows PowerShell version 2.0, or Windows PowerShell version 3.0.
Note |
Windows PowerShell is required for agents that will be monitored by a management pack that uses Windows PowerShell scripts.
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Operations Manager Agent – UNIX- or Linux Computers
Supported operating systems:
- CentOS 5 and 6 (x86/x64)
- Debian Linux 5 and 6 (x86/x64)
- HP-UX 11i v2 and v3 (PA-RISC and IA64)
- IBM AIX 5.3, AIX 6.1 (POWER), and AIX 7.1 (POWER)
- Novell SUSE Linux Enterprise Server 9 (x86), 10 SP1 (x86/x64), and 11 (x86/x64)
- Oracle Solaris 9 (SPARC), Solaris 10 (SPARC and x86), and Solaris 11 (SPARC and x86)
- Oracle Linux 5 and 6 (x86/x64)
- Red Hat Enterprise Linux 4, 5, and 6 (x86/x64)
- Ubuntu Linux Server 10.04 and 12.04 (x86/x64)
Operations Manager Reporting
- Disk space: The %SYSTEMDRIVE% requires at least 1024 MB free hard disk space.
- Operating System: Windows Server 2008 R2 SP1, Windows Server 2012, or Windows Server 2012 Core Installation.
- Processor Architecture: x64.
- Microsoft SQL Server: SQL Server SQL 2008 R2 SP1, SQL Server 2008 R2 SP2, SQL Server 2012, SQL Server 2012 SP1.
- The Remote Registry service must be enabled and started.
- Microsoft SQL Server Reporting Services: SQL Server SQL 2008 R2 SP1, SQL Server 2008 R2 SP2, SQL Server 2012, SQL Server 2012 SP1.
- System Center 2012 – Operations Manager supports SQL Server Reporting Services in native mode only; do not use SharePoint integrated mode.
- .NET Framework 4 is required. For more information, see the following document:
Operations Manager Data Warehouse
- Disk space: The data warehouse database must have at least 1024 MB free hard disk space. This is enforced at the time of database creation, and the required disk space will likely grow significantly. For information about requirements in SQL Server Planning, see Installing SQL Server 2008 or Installing SQL Server 2008 R2.
- File system: %SYSTEMDRIVE% must be formatted with the NTFS file system.
- Operating System: Windows Server 2008 R2 SP1, Windows Server 2012, or Windows Server 2012 Core Installation.
- Processor Architecture: x64.
- Windows Installer version: at least Windows Installer 3.1.
- Microsoft SQL Server: SQL Server SQL 2008 R2 SP1, SQL Server 2008 R2 SP2, SQL Server 2012, SQL Server 2012 SP1.
- SQL Server Full Text Search is required.
- .NET Framework 4 is required for Setup to run. For more information, see the following document:
Operations Manager Gateway Server
- Disk space: %SYSTEMDRIVE% requires at least 1024 MB free hard disk space.
- Server Operating System: must be Windows Server 2008 R2 SP1, Windows Server 2012, or Windows Server 2012 Core Installation.
- Processor Architecture: must be x64.
- Windows PowerShell version: Windows PowerShell version 2.0, or Windows PowerShell version 3.0.
- Microsoft Core XML Services (MSXML) version: Microsoft Core XML Services 6.0 is required for the management server.
- .NET Framework 4 is required if the Gateway server manages UNIX/Linux agents or network devices.
Supported Firewall Scenarios
The following table shows Operations Manager feature interaction across a firewall, including information about the ports that are used for communication between the features, which direction to open the inbound port, and whether the port number can be changed.
Firewall Scenarios for Operations Manager in System Center 2012 SP1
Operations Manager Feature A | Port number and direction | Feature B | Configurable | Note |
Management server | 1433 ---> | Operational database | Yes (Setup) |
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Management server | 1434 UDP < --- | Operational database | No | If the operational database is installed on a named instance of SQL Server SQL 2008 R2 SP1, SQL Server 2008 R2 SP2, SQL Server 2012, or SQL Server 2012 SP1 such as in a cluster, and the Windows Firewall is enabled on the management server, you have to also open UDP 1434 inbound on the management server. |
Management server | 1433 ---> | Operational database | Yes (Setup) |
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Management server | 5723, 5724 ---> | Management server | No | Port 5724 must be open to install this feature and can be closed after this feature has been installed. |
Management server | 1433 --> | Reporting data warehouse | No |
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Management server | 1433 ---> | Reporting data warehouse | No |
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Reporting server | 5723, 5724 ---> | Management server | No | Port 5724 must be open to install this feature and can be closed after this feature has been installed. |
Operations console | 5724 ---> | Management server | No |
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Connector Framework source | 51905 ---> | Management server | No |
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Web console server | Selected web site port ---> | Management server | No |
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Web console (for Application Diagnostics | 1433, 1434 ---> | Operational database | Yes (Setup) |
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Web console (for Application Advisor) | 1433, 1434 ---> | Data warehouse | Yes (Setup) |
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Web console (for Application Advisor) | 80 ---> | SQL Server Reporting Services | No |
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Web console browser | 80, 443 ---> | web console server | Yes (IIS Admin) | Default for HTTP or SSL.
For either Network Authentication or Mixed Authentication, an account name and password can be sent as part of the request. We recommend you use SSL.
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Agent installed by using MOMAgent.msi | 5723 ---> | Management server | Yes (Setup) |
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Agent installed by using MOMAgent.msi | 5723 ---> | Management server | Yes (Setup) |
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Agent installed by using MOMAgent.msi | 5723 ---> | Gateway server | Yes (Setup) |
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Gateway server | 5723 ---> | Management server | Yes (Setup) |
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Agent (Audit Collection Services (ACS) forwarder) | 51909 ---> | Management server Audit Collection Services (ACS) Collector | Yes (Registry) |
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Agentless Exception Monitoring data from client | 51906 ---> | Management server Agentless Exception Monitoring (AEM) file share | Yes (Client Monitoring Wizard) |
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Customer Experience Improvement Program data from client | 51907 ---> | Management server (Customer Experience Improvement Program) Endpoint | Yes (Client Monitoring Wizard) |
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Operations console (reports) | 80 ---> | SQL Server Reporting Services | No | The Operations console uses port 80 to connect to the SQL Server Reporting Services website. |
Reporting server | 1433 ---> | Reporting data warehouse | Yes |
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Management server (Audit Collection Services Collector) | 1433 ---> | Audit Collection Services (ACS) database | Yes |
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Management Server | 161, 162 <--->---> | Network device | Yes | All firewalls between the management servers in the resource pool and the network devices need to allow SNMP (UDP) and ICMP bi-directionally, and ports 161 and 162 need to be open bi-directionally. This includes Windows Firewall on the management server itself.
If your network devices are using a port other than 161 and 162, you need to open bi-directional UDP traffic on these ports as well. |
Management server or gateway server | 1270 --- > | UNIX or Linux computer | No |
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Management server or gateway server | 22 --- > | UNIX or Linux computer | Yes |
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In the preceding table, if SQL Server SQL 2008 R2 SP1, SQL Server 2008 R2 SP2, SQL Server 2012, or SQL Server 2012 SP1 is installed by using a default instance, the port number is 1433. If SQL Server is installed with a named instance, it is probably using a dynamic port. To identify the port, do the following:
- Run SQL Server Configuration Manager.
- Open SQL Server Network Configuration.
- Open Protocols for INSTANCE1 (or the instance that is running under it).
- Open TCP/IP.
- Click IP Addresses.
- The port is under IPAll (usually the TCP Dynamic Ports).
Minimum Network Connectivity Speeds
Operations Manager requires the following minimum network connectivity speeds between the specified features.
Feature A | Feature B | Minimum requirement |
Management server | Agent | 64 Kbps |
Management server | Agentless | 1024 Kbps |
Management server | Database | 256 Kbps |
Management server | Console | 768 Kbps |
Management server | Management server | 64 Kbps |
Management server | Data warehouse database | 768 Kbps |
Management server | Reporting server | 256 Kbps |
Management server | Gateway server | 64 Kbps |
Local management group | Connected management group (tiered) | 1024 Kbps |
Web console server | web console | 128 Kbps |
Reporting Data Warehouse | Reporting server | 1024 Kbps |
Console | Reporting server | 768 Kbps |
Audit collector | Audit database | 768 Kbps |
Supported Cluster Configurations
Operations Manager supports the clustering configurations for Operations Manager features as shown in the following table:
Important |
Clustering of management servers is not supported in System Center 2012 Service Pack 1 (SP1), Operations Manager.
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Only Cluster service quorum node clusters are supported. Multisite clusters (geographically dispersed clusters) are supported for all Operations Manager cluster roles. You can use replication technology to help provide high availability for data in Operations Manager, but the latency of communications between components introduce risks to data replication and might introduce failover issues. We recommend that you use synchronous mirroring of data disks between sites. Synchronous mirroring means that the data is fully synchronized across all sites and ensures the correct behavior of applications in the event of failover across sites.
Important |
Microsoft is not obligated to release a hotfix on any Operations Manager issue that cannot be reproduced in a non-multisite cluster environment. If an analysis determines that non-Microsoft components in the configuration are causing the issue, the customer must work with the appropriate vendor for those components.
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Server Feature | Cluster | Notes |
Operations Manager Operational database | Single Active-Passive cluster | Other Operations Manager features must not be installed on the cluster or nodes of the cluster. |
Operations Manager Reporting data warehouse | Single Active-Passive cluster | Other Operations Manager features must not be installed on the cluster or nodes of the cluster. |
Audit Collection Services (ACS) database | Single Active-Passive cluster | Other Operations Manager features must not be installed on the cluster or nodes of the cluster. |
Supported, But Not Recommended Cluster Configurations
Operations Manager supports the following clustering configurations for Operations Manager server roles, as shown in the following table; however, because of a potential performance effect on your computer running SQL Server, these configurations are not recommended:
Server Feature | Cluster | Notes |
Operations Manager operational database and Operations Manager Reporting data warehouse. | Active-Active cluster where the operational database is installed on one node of the cluster and the Reporting data warehouse is installed on the other node of the cluster. | There might be some performance issues with SQL Server in this configuration. |
Operations Manager operational database, Reporting data warehouse, and Audit Collection Services (ACS) database. | Single Active-Passive or Active-Active cluster where all three components are on a single cluster. | There might be some performance issues with SQL Server in this configuration. |
Operations Manager operational database and Audit Collection Services database. | Single Active-Passive cluster where both components are on a single cluster. | There might be some performance issues with SQL Server in this configuration. |
Operations Manager operational database and Reporting data warehouse. | Single Active-Passive cluster where both components are on a single cluster. | There might be some performance issues with SQL Server in this configuration. |
Reporting data warehouse and Audit Collection Services database. | Single Active-Passive cluster where both components are on a single cluster. | There might be some performance issues with SQL Server in this configuration. |
Monitored Item Capacity
Operations Manager supports the following number of monitored items.
Monitored item | Recommended limit |
Simultaneous Operations consoles | 50 |
Agent-monitored computers reporting to a management server | 3,000 |
Agent-monitored computers reporting to a gateway server | 2,000 |
Agentless Exception Monitored (AEM)-computers per dedicated management server | 25,000 |
Agentless Exception Monitored (AEM)-computers per management group | 100,000 |
Collective client monitored computers per management server | 2,500 |
Management servers per agent for multihoming | 4 |
Agentless-managed computers per management server | 10 |
Agentless-managed computers per management group | 60 |
Agent-managed and UNIX or Linux computers per management group | 6,000 (with 50 open consoles); 15,000 (with 25 open consoles) |
UNIX or Linux computers per dedicated management server | 500 |
UNIX or Linux computers monitored per dedicated gateway server | 100 |
Network devices managed by a resource pool with three or more management servers | 1,000 |
Network devices managed by two resource pools | 2,000 |
Agents for Application Performance Monitoring (APM) | 700 |
Applications for Application Performance Monitoring (APM) | 400 |
URLs monitored per dedicated management server | 3000 |
URLs monitored per dedicated management group | 12,000 |
URLs monitored per agent | 50 |
Operations Manager Feature Firewall Exceptions
Feature | Exception | Port and protocol | Configured by |
Management server |
- System Center Management service
- System Center Data Access service
- Operations Manager Connector Framework
- Operations Manager Customer Experience Improvement
- Operations Manager Application Error Monitoring
| 5723/TCP
5724/TCP
51905/TCP
51907/TCP
51906/TCP | Setup
Setup
Setup
Setup
Setup |
Web console | Operations Manager web console | Selected web site port/TCP | Setup |
Web console, http | World Wide Web Services, http | 80/TCP | Windows Firewall |
Web console, https | Secure World Wide Web Service, https | 443/TCP | Windows Firewall |
Operational database |
- SQL Server database server
- If using a named instance, add.
| 1433/TCP
1434/UDP | Windows Firewall
Windows Firewall |
Operations Manager data warehouse database |
- SQL Server database server
- If using a named instance, add.
| 1433/TCP
1434/UDP | Windows Firewall
Windows Firewall |
Operations Manager Reporting | SQL Server Reporting Services | 80/TCP | Windows Firewall |
Agent, manual installation of MOMAgent.msi | System Center Management service | 5723/TCP | Windows Firewall |
Agent, push installation |
- System Center Management service
- File and Print Sharing
- Remote Administration
| 5723/TCP
137/UDP, 138/UDP, 139/TCP, 445/TCP
135/TCP, 445/TCP | Windows Firewall
Windows Firewall
Windows Firewall |
Agent, pending repair |
- System Center Management service
- File and Print Sharing
- Remote Administration
| 5723/TCP
137/UPD, 138/UPD, 139/TCP, 445/TCP
135/TCP, 445/TCP | Windows Firewall
Windows Firewall
Windows Firewall |
Agent, pending upgrade |
- System Center Management service
- File and Print Sharing
- Remote Administration
| 5723/TCP
137/UDP, 138/UDP, 139/TCP, 445/TCP
135/TCP, 445/TCP | Windows Firewall
Windows Firewall
Windows Firewall |
Gateway | System Center Management service | 5723/TCP | Setup |
Operations Manager Audit Collection Services database |
- SQL Server
- If using a named instance, add.
| 1433/TCP
1434/UDP | Windows Firewall
Windows Firewall |
Operations Manager Audit Collection Services Collector | ACS Collector Service | 51909/TCP | Windows Firewall |
Support for Languages in Addition to English
Operations Manager supports the following languages: English, German, French, Japanese, Spanish, Simplified Chinese, Russian, Italian, and Portuguese (Brazil).
Support for different languages
If your systems run a language other than English, you can install Operations Manager for that language. You also have the option of installing English Operations Manager for your management group.
For example, if you use a German version of a Windows operating system on all your servers, you can install German Operations Manager features for your entire management group. If you have a German version of a Windows operating system on all your servers, you can optionally install English Operations Manager features for your entire management group.
Agents for different languages
If you use an English management group, you can monitor any Windows Operating System Locale type.
If you use another language, you can monitor Windows operating systems for English and that language. For instance, if you use a German management group, you can monitor only English and German Windows operating systems.
Console for different languages
Operations Manager consoles are language independent. For example, you can use an Italian Operations Manager console to connect to a German management group.
Supported Network Monitoring Scenarios
Application Performance Monitoring Requirements
To view Application Performance Monitoring event details, you must install the Operations Manager web console. For more information, see
How to Install the Operations Manager Web Console.
Application Performance Monitoring requires the following software:
- .NET Framework 2.0, .NET Framework 3.5, .NET Framework 3.5 SP1, .NET Framework 4, or .NET Framework 4.5.
- Internet Information Services (IIS) 7.0. Application monitoring on a clustered IIS configuration is not supported.
- ISAPI and CGI Restrictions in IIS be enabled for ASP.NET 4.0. To enable this, select the web server in IIS Manager, and then double-click ISAPI and CGI Restrictions. Select ASP.NET v4.0.30319, and then click Allow.
Additionally, you must start the SQL Server Agent service and set the startup type to automatic.